Job Introduction
We are looking for a Receptionist and Events support Ambassador to join the Rapport team. We are the EMEA headquarters of one of the USA's top American banks, situated very close to the River Thames in the City of London. This incredible building consists of 9 floors, including an incredible roof terrace with 360-degree views of some of the most iconic buildings and landmarks in the UK.
With a team of 3 on our main reception and 3 looking after the event space, no day is the same in this tightknit, multi-award-winning team. team.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, 9 AM – 6 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
The main focus of this role is to create an incredible guest impression for all visitors. Working alongside a very experienced team, you will have ample support to complete your role to an exceptional level.
- Meeting and greeting
- Registering visitors
- Wayfinding
- Support corporate securities with employee badges
- Event support
- Setting up event spaces and temporary offices which involves moving chairs, tables and equipment
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Detail orientated
- Security conscious
- Engaging with both guests, clients and the team
- Proficient understanding of Excel
- Preferably have experience in using building management systems (Service NOW, Corrigo...)
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.