Job Introduction
As a Corporate Receptionist, you will be the welcoming face on the ground floor, engaging directly with clients and their visitors; looking after the client space; booking meeting rooms; assisting with mailroom duties, and managing the switchboard. This is a lone-working site, and you will be the key point of contact in the office for all stakeholders.
Type of contract: Full-time, Permanent role
Hours: 40 per week, (Monday to Friday schedule from 8 AM to 5 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Overseeing the management of the office and meeting rooms
- Providing a warm and professional welcome to clients and their visitors
- Escorting visitors to designated locations within the premises
- Managing the mailroom efficiently
- Addressing facility-related matters by coordinating with the appropriate teams
- Assisting with various ad-hoc queries as required
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Exhibit a positive, outgoing personality with the ability to build strong relationships with stakeholders
- Be proactive, flexible, and adaptable, demonstrating a keen attention to detail and a desire for personal and professional growth
- Present themselves with professionalism and possess strong interpersonal skills
- Be proficient in computer usage, with outstanding verbal and written communication skills, including professional telephone and email etiquette
- Demonstrate an ability to work independently and manage their own workload effectively
- Ideally, possess at least one year of front-of-house customer service experience
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.