Job Introduction
Do you want to join one of the UK’s most exciting creative and media destinations, where fresh ideas and dynamic energy shape each day?
We’re looking for a Corporate Receptionist to join our front-of-house team based in Salford Quays, an area buzzing with activity, ambition, and constant movement. You’ll work alongside seven talented Rapport Ambassadors across five distinctive buildings that anchor this fast-evolving sector.
In this role, you’ll be the first point of contact for everyone who walks through our doors, setting the tone for their entire experience. Your professionalism, warmth, and ability to keep everything running effortlessly will help create memorable moments for clients and visitors alike. Here, you’ll play a key part in bringing people together in a truly inspiring environment.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis from 8 AM to 5 PM)
Salary: £29,232 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Deliver a friendly, polished, and inclusive greeting to every stakeholder, ensuring each interaction is memorable for the right reasons.
- Manage visitor arrivals, access passes, and day-to-day enquiries with assurance and efficiency.
- Provide flexible support across several buildings, seamlessly adapting to different front-of-house settings as needed.
- Work closely with security and facilities teams to help maintain a safe, well-organised, and welcoming reception environment.
- Maintain impeccable presentation standards, ensuring the reception space is always tidy and professional.
- Approach every responsibility with enthusiasm and precision, contributing to an outstanding experience for everyone who steps through the doors.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Bring an authentic, friendly presence and the confidence to help guests feel comfortable from the moment they arrive.
- Demonstrate flexibility and a positive attitude when working across various teams and locations.
- Maintain a polished, professional appearance and take pride in representing the organisation consistently well.
- Engage with individuals from all backgrounds using clear, respectful, and considerate communication.
- Start each day with dependability, enthusiasm, and a genuine commitment to making every interaction exceptional.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.