Job Introduction
We are looking for a Corporate Receptionist to join our team at one of Rapport’s most prestigious contracts near Canary Wharf. The client is one of the Big Four leading audit and accounting firms.
In this role, you will manage the reception area, handle incoming calls and visitor enquiries, coordinate meeting room bookings, and provide general administrative support to ensure the smooth day-to-day running of the office. The ideal candidate will have excellent communication and people skills, a professional attitude, and the ability to work efficiently in a busy office setting. As the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive first impression and maintaining a welcoming and professional front-of-house environment.
This is an excellent opportunity for someone with strong customer service skills who enjoys working in a professional corporate environment.
The successful candidate will hold the job title of Client Support Services Ambassador.
Contract type: Permanent, full-time
Hours: 40 per week (Monday–Friday; shift rota basis between 7 AM – 7 PM, with some flexibility as per business needs for overtime)
Travel: Primarily based in London, with coverage at other locations as per business needs. Travel, accommodation, and dinner are provided if required to work outside the main site.
Why you’ll love working with us:
- Financial Benefits: Exclusive travel and grocery discounts, cash rewards, and life assurance. PLUS, a daily food allowance!
- Future Security: Contributory pension scheme.
- Health & Wellbeing: Wellness programs, Employee Assistance Program, and digital GP services.
- Career Growth: Extensive learning and development opportunities.
- Celebrate Excellence: Recognition through WOW Awards for outstanding performance.
- Community Support: One paid day off per year to give back to a cause you care about.
What the role involves:
- Greet and welcome visitors, clients, and staff in a professional and friendly manner.
- Answer and manage incoming phone calls.
- Manage visitor sign-in procedures and maintain accurate visitor records.
- Book and manage meeting rooms and assist with meeting preparations when required.
- Respond to general enquiries from visitors and internal clients.
- Maintain a clean, organised, and professional reception area.
- Provide basic administrative support to different departments when needed.
- Coordinate with building management, security, and other service providers.
What we’re looking for:
- A natural alignment with our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Excellent people skills and a friendly, approachable personality.
- Strong communication skills both verbal and written.
- Professional appearance and positive attitude.
- Strong customer service focus.
- Good organisation and time management skills.
- Ability to multitask and prioritise tasks effectively.
- Reliable, punctual, and responsible.
- Strong attention to detail.
- Ability to remain calm and professional under pressure.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.