Job Introduction
Are you looking for your next opportunity in a people-focused, professional environment? Do you love creating great first impressions, staying organised, and being part of a supportive team? If so, we’d love to meet you at our upcoming virtual recruitment event on Thursday, 15th August, between 10 AM and 4 PM.
We are currently hiring for a variety of permanent roles across Manchester and Leeds. From front-of-house positions like Corporate Receptionists and Guest Services Hosts, to behind-the-scenes support as a Service Desk and Office Coordinators, we are building a team that is welcoming, dedicated, and always ready to go the extra mile. We are also looking for Mobile Receptionists who enjoy variety and flexibility across multiple sites.
If you are shortlisted, we will be in touch with further event details and your time slot – so keep an eye on your inbox (and spam folder, just in case!).
Join us at Rapport and be part of a company that values connection, collaboration, and creating a brilliant experience every single day.
Type of contract: All roles are Permanent (no temporary or summer jobs available)
Shifts: Monday-Friday (7 AM to 9 PM on a shift rota basis as per business needs)
Holiday allowance: 5.6 weeks (pro rata) per holiday year
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
Although role content may vary, the main responsibilities within these roles are:
- Be the first point of contact for all clients and customers arriving to the building.
- Meet, greet, and assist with all queries and/or meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be a self-starter with experience in a customer-facing role (Customer service skills are essential).
- Possess excellent communication skills at all levels.
- Be proficient in business administration and able to work independently or in a team setting.
- Have a great eye for detail, excellent organisational and time management skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.