Corporate Receptionist

Job Introduction

CITI

Want to join the most exciting team of 2026?...

We are seeking a Corporate Receptionist to be part of the Rapport team, based at our client's flagship building in Canary Wharf. The Client is a global bank, and you will be part of a diverse team of 30+ team members.

We are in the midst of an exciting new chapter as we prepare to move into a stunning new building designed to elevate the workplace experience. The space features exceptional amenities, including cafés, a fully equipped gym, and a beautifully designed garden located at the heart of the building, along with much more.

This is one of the most sought-after teams of 2026, and we’re looking for someone who is truly passionate about delivering outstanding guest experiences, has a sharp eye for detail, and can seamlessly anticipate the needs of both clients and guests.

Contract type: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis with flexibility as per business needs)

What will you get?

• Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a daily food allowance and a subsidised Nuffield gym membership!
• Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Deliver a warm, professional, five‑star welcome to visitors and employees, ensuring every interaction reflects the client’s brand and service standards.
• Register visitors efficiently upon arrival and liaise with hosts to ensure timely and seamless check‑ins.
• Escort visitors to the client floor, creating a personalised and engaging experience while maintaining a polished and professional presence.
• Manage meeting room booking requests, coordinating catering and hospitality requirements to support smooth, well‑organised meetings.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Be creative, process-driven, and resourceful with a can-do attitude.
• Thrive in large team settings while also capable of independent work.
• Possess exceptional attention to detail and strong communication skills (both written and verbal).
• Be highly organised with a passion for delivering excellent customer service.
• Have outgoing personality with the ability to build rapport with key stakeholders.
• Be able to navigate a fast-paced environment and manage a varied workload effectively.
• Ideally, have at least one year of customer-facing experience in a similar setting.
• Have the ability to anticipate client’s and guest’s needs.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.