Job Introduction
We are seeking a dynamic Corporate Receptionist to join Rapport at our client’s office in Bristol!
This hands-on role is perfect for an energetic people facing person who thrives on taking autonomy over the guest experience. This is a lone working position, therefore there will be a lot of communication and collaboration with different departments, enabling the Corporate Receptionist to create long-lasting relationships with a variety of people.
Type of contract: Full-time, 1-year fixed term contract (Maternity cover)
Hours: 40 per week (Monday-Friday; 8 AM – 5 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Oversee the day-to-day operation of the pantry and hospitality services, ensuring meeting rooms are fully stocked and presented to a high standard. Prepare and serve refreshments for meetings, client visits, and internal events, maintaining cleanliness, hygiene, and a professional presentation at all times.
- Act as the first point of contact for the office, managing the reception desk with a professional and welcoming manner.
- Handle incoming calls, emails, and enquiries efficiently, directing them to the appropriate departments while maintaining confidentiality and discretion.
- Coordinate the booking, setup, and upkeep of meeting rooms. Ensure rooms are prepared according to requirements, including room layout, and refreshments, and promptly reset rooms between meetings.
- Greet clients, visitors, and VIP guests warmly and professionally, ensuring a positive first impression of the organisation.
- Manage visitor sign-in procedures, notify hosts of arrivals, and help or guidance as required to ensure a smooth and comfortable visit.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Be a friendly can-do person with the ability to create rapport with guests and clients.
- Possess excellent multi-tasking skills.
- The ideal candidate will have computer literacy and experience in a customer facing role.
- Somebody who takes pride in providing a first-class service, has a strong customer service ethic and knows how to handle confidential information.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.