Job Introduction
We are looking for a professional Corporate Receptionist to join our Rapport team in Glasgow, supporting one of the Big Four leading audit and accounting firms. You will be part of a close-knit team of 3 (including a supervisor and a part-time colleague), who pride themselves on delivering seamless service and maintaining strong relationships with each other, our client, and suppliers. This is an exciting opportunity to represent both Rapport and our client, ensuring every guest experience reflects the highest standards of hospitality and professionalism.
Type of contract: Full-time, Permanent
Hours: 35 per week (Monday-Friday; 8 AM - 4 PM, with flexibility as per business needs)
Salary: £23,932 per annum
Ideal start date: October 2025
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we also offer a daily food allowance whilst on duty.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Delivering a warm, professional welcome to all guests and ensuring they feel valued from the moment they arrive.
- Managing reception operations, including answering calls, responding to emails promptly, and providing clear guidance to visitors.
- Coordinating meeting room bookings, arranging catering and parking, and ensuring spaces are well-prepared and presentable.
- Supporting clients and colleagues with a variety of administrative tasks, ensuring smooth operations across the office.
- Acting as the first point of contact for internal and external stakeholders, building positive and professional relationships.
- Maintaining high service standards and stepping in to assist with wider organisational needs where required.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Ideally, have previous reception or front-of-house experience, ideally within a corporate or luxury environment (minimum one year preferred).
- Be naturally welcoming, approachable, and confident when interacting with guests and colleagues.
- Demonstrate strong organisational skills, attention to detail, and the ability to juggle multiple priorities effectively.
- Show excellent communication skills, with the confidence to build rapport at all levels.
- Be proficient in Microsoft Office applications and comfortable with administrative systems.
- Thrive in a dynamic, client-focused environment, bringing energy, responsibility, and a positive attitude to every task.
- Value teamwork, reliability, and service excellence, while ensuring compliance with company standards and procedures.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.