Job Introduction
Rapport is recruiting Corporate Mobile Receptionists who are passionate about delivering great service to our clients and their visitors. We would like to invite you to our recruitment event on Wednesday, the 1st of October 3 PM – 7 PM. Further details to be confirmed. Please note, this event is on an invite only basis and therefore, we have a limited number of spots.
Shortlisted applicants will be offered an appointment slot, so please keep an eye out for the invitation (please check your junk folder).
The Corporate Mobile Receptionist position is a unique role that requires flexibility in terms of travel across London to support our other teams. This is part of our Network Team who are the heartbeat of Rapport. If you enjoy variety and new learning every day, then this could be the role for you!
Type of contract: Permanent, Full-time
Location: Various locations throughout London and the M25 (including the West End, the City, Canary Wharf, and Greater London)
Hours: 40 per week (Monday-Friday; shift rota basis)
Holiday allowance: 20 days + bank holidays
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
Although role content may vary, the main responsibilities within these roles are:
- Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk).
- Be the first point of contact for all clients and customers arriving to the building.
- Meet, greet, and assist with all queries and/or meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be a self-starter with experience in a customer-facing role (Customer service skills are essential).
- Possess excellent communication skills at all levels.
- Be proficient in business administration and able to work independently or in a team setting.
- Have a great eye for detail, excellent organisational and time management skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.