Job Introduction
Join our team in Edinburgh as a Corporate Receptionist and play a key role in creating an exceptional workplace experience. As the first-person visitors, clients, and colleagues meet, you'll be responsible for delivering a warm welcome and ensuring the front-of-house operation runs seamlessly.
From managing calls and visitor enquiries to coordinating meeting rooms and supporting office administration, you'll be at the heart of keeping the workplace organised and professional. We're looking for someone who is personable, highly organised, and confident working in a busy corporate setting.
Type of contract: Part-time, Permanent
Hours: 25 hours (Monday-Friday, 8 AM - 1 PM with some flexibility to cover full days as per business needs).
Salary: £18,204 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a daily food allowance.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Deliver a warm and professional welcome to all visitors, clients, and colleagues.
- Act as a key point of contact for general front-of-house and workplace enquiries.
- Manage incoming telephone calls and direct enquiries to the appropriate contacts.
- Maintain an exceptional reception environment that reflects the company's professional standards.
- Arrange and coordinate meeting room reservations, assisting with meeting preparations where required.
- Oversee visitor access procedures, ensuring records are maintained accurately and securely.
- Build effective relationships with building management, security personnel, and third-party suppliers to support a seamless workplace experience.
- Provide administrative support across multiple teams to help ensure the smooth day-to-day running of the office.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger together.
- Friendly and professional with excellent interpersonal skills.
- Strong verbal and written communication skills.
- Customer-focused with a positive attitude.
- Well-organised with good time management skills.
- Able to multitask and prioritise effectively.
- Reliable, dependable, and punctual.
- Strong attention to detail.
- Calm and professional under pressure.
- Confident working independently and as part of a team.
- Competent in Microsoft Office and general office systems.
- Able to handle confidential information with discretion.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us at www.rapportservice.com.
Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application.
To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team.