Job Introduction
We’re looking for a confident and creative Meeting & Events Coordinator to join our team at a prestigious client’s offices across London. The client is an American global media, marketing and corporate communications holding company.
The role will support our event spaces in three of our offices in London.
From internal creative showcases to high-profile client events, you’ll take ownership from start to finish ensuring every detail is carefully planned, executed, and delivered to the highest standard. This is a customer-focused, hands-on role where your interpersonal skills, innovation, and ability to think on your feet will be essential.
You’ll be a key ambassador for events within the business working closely with service providers, agencies, and senior stakeholders, while always looking for new opportunities to improve, inspire, and elevate our events offering.
Type of contract: Full-time, permanent
Hours: 40 per week (Monday-Friday, with flexibility as per business needs)
Salary: £36,600 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Manage the day-to-day events calendar across multiple locations.
- Lead all internal and external event coordination, owning the full lifecycle from enquiry to execution.
- Develop clear communication and planning tools, collateral, and visuals to actively upsell and promote the events offering to agencies.
- Work closely with catering, AV, front-of-house, cleaning and facilities teams to ensure seamless execution.
- Provide a proactive, solution-focused approach to troubleshooting during live events.
- Ensure all risk assessments and Health & Safety documentation are in place and up to date.
- Maintain a professional, safe and welcoming event environment at all times.
- Offer flexibility in hours to provide coverage for premium or out-of-hours events when needed.
- Continuously review and evolve processes to drive innovation and improve delivery.
- Encouraging and praising the team for provision of outstanding service through reward programs (e.g., WOW Awards, Be a Star, and Excellence Awards).
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Have at least 1 year of experience in hospitality or events, covering both admin and operational duties.
- Thrive in busy environments and enjoy balancing multiple priorities.
- Communicate clearly and confidently with a variety of stakeholders.
- Pay close attention to the little details that make a big impact.
- Take initiative and enjoy solving challenges calmly and efficiently.
- Be approachable, reliable, and a natural team collaborator.
- Bring a positive energy and commitment to excellent service.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us at www.rapportservice.com.
Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application.
To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team.