Job Introduction
Step into a role where every day feels different and the energy of a busy corporate environment keeps you inspired. We’re hiring a Corporate Receptionist to join a dynamic team delivering standout guest experiences across seven reception areas spanning four impressive buildings. With regular rotation, you’ll enjoy variety, pace and the chance to make an impact in every space you support.
As the welcoming face of the business, you’ll create exceptional first impressions, build instant rapport and set the tone for a polished, professional visit. This is a standing role, perfect for someone who loves staying active, thrives in fast‑moving environments and genuinely enjoys connecting with people.
You’ll be part of a passionate, high‑performing team committed to delivering memorable experiences for guests, clients and colleagues alike.
Type of contract: Part-time, Permanent
Hours: 24 per week (Monday-Thursday, 10 AM and 2 PM and Friday 7:30 AM – 4:30 PM)
Salary: £20,019 per annum
Start date: 30th of November 2026
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
Although role content may vary, the main responsibilities within these roles are:
- Provide reception and floor management support across multiple London locations.
- Welcome, meet and register guests at the main reception, ensuring a smooth arrival experience.
- Manage internal and external calls in a timely, polished manner.
- Respond proactively to guest requests with efficiency, friendliness and professionalism.
- Report facility and safety issues and follow all service, health and safety standards consistently.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally bring relevant front‑of‑house experience ideally from a luxury hotel, premium airline or corporate reception environment.
- Deliver exceptional guest service with a consistent focus on creating standout experiences.
- Work with flexibility and initiative showing adaptability, creativity, organisation, attention to detail and a can‑do attitude.
- Communicate with confidence demonstrating strong verbal and written English and excellent time management.
- Build rapport effortlessly with an outgoing, engaging approach to internal stakeholders, external partners and VIPs.
- Operate independently and collaboratively contributing effectively both solo and within a larger team.
- Maintain polished presentation with professional appearance and strong interpersonal skills
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us at www.rapportservice.com.
Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application.
To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team.
