Job Introduction
We are seeking an exceptional Corporate Receptionist to join our Rapport team, representing our distinguished client, an international private equity firm with an impeccable reputation for excellence and innovation. Based near Green Park and Piccadilly Circus stations, this role calls for someone who takes pride in delivering a seamless, five-star experience to every guest and colleague.
If you thrive on creating memorable first impressions and take genuine satisfaction in outstanding service, we’d love to hear from you.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday–Friday; on a shift rota between 8 AM and 6 PM)
Salary: £34,000 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer complimentary meals whilst on duty.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Delivering a warm, professional, and five-star welcome to every guest and employee.
- Ensuring all client and visitor interactions reflect the highest standard of service and efficiency.
- Managing calls, emails, and queries promptly with precision and care.
- Anticipating and responding to client needs in a proactive, solutions-focused way.
- Maintaining impeccable presentation of the reception area and yourself at all times.
- Collaborating with colleagues to uphold a culture of excellence, adaptability, and reliability.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Previous experience within a luxury, five-star, or corporate hospitality environment is essential.
- Naturally communicate with warmth, confidence, and a polished, professional manner.
- Be detail-oriented, adaptable, and proactive, always striving to exceed expectations.
- Possess excellent written and verbal communication skills, with strong proficiency in Microsoft Office and professional telephone etiquette.
- Be a team player who can also thrive independently, managing priorities with grace and efficiency.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.