Job Introduction
We are looking for a brilliant Corporate Receptionist to join our team based in Nottingham. Our client is a multinational professional services network, and one of the Big Four accounting organisations. This is a stand-alone position offering the perfect platform for someone who thrives on creating positive first impressions, building genuine relationships, and delivering exceptional hospitality. From managing meeting room set-ups to ensuring every guest feels valued, you will play a key role in shaping an outstanding workplace experience.
The successful candidate will hold the job title of Client Support Services Ambassador.
Type of contract: Full-time, Permanent
Hours: 35 per week (Monday-Friday; 8:30 AM to 4:30 PM)
Ideal start date: 17 November 2026
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer a £5 per day lunch allowance.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Deliver a five-star front-of-house experience, warmly welcoming guests, anticipating needs, and ensuring every visit runs seamlessly.
- Manage the full client journey, from registration and host notifications to meeting room coordination and visitor escorting.
- Maintain immaculate reception, meeting, and hospitality areas, ensuring rooms are set up, stocked, and presented to the highest standard.
- Support hospitality services by preparing and serving refreshments, coordinating catering orders, and keeping equipment and tea points in good order.
- Oversee facilities-related tasks such as post handling, access pass management, and reporting maintenance or safety issues promptly.
- Provide first-line support for AV and meeting technology, liaising with IT or facilities teams as required.
- Collaborate with colleagues and service partners to ensure efficiency, discretion, and exceptional client care at all times.
- Contribute to continuous improvement by suggesting innovative ways to enhance services, sustainability, and client satisfaction.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Thrive in a dynamic front-of-house environment, bringing warmth, professionalism, and a genuine passion for outstanding service.
- Stay organised and self-motivated, confidently managing responsibilities and delivering excellence in a stand-alone role.
- Approach every task with positivity, reliability, and strong work ethics, taking pride in maintaining high standards.
- Enjoy hands-on tasks such as meeting room and event set-ups, ensuring every space is prepared to perfection.
- Bring experience in customer service or hospitality, with a natural ability to make every guest feel valued and welcome.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.