Job Introduction
We’re excited to welcome an Office Coordinator to our vibrant Rapport team at our client’s Manchester office. In this key role, you’ll support a Fortune Global 500 company known for its culture of innovation and excellence.
You’ll be at the heart of day-to-day operations, ensuring the office runs smoothly and efficiently. Your ability to connect effortlessly with guests and deliver memorable experiences will be a vital part of our success. If you're passionate about creating a positive, energetic workplace and love being a go-to person in a dynamic environment, we’d love to hear from you!
Contract type: Part-time, Permanent
Hours: 24 per week (Tuesday - Thursday with flexibility on Mondays and Fridays on request. The core service hours of Customer Services are 08:00-18:00)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Customer Experience & Engagement: Provide a warm welcome, assist in meetings, maintain high service standards, and build strong client relationships.
- Operational Support: Ensure smooth daily operations, complete floor walks and audits, and proactively take on ad hoc duties and projects.
- Technology & Event Support: Oversee the full event process for onsite events, including the use of our in house event management system. Directly work with on-site team to prepare and manage events from start to finish, including troubleshooting, equipment problems, and solving technical issues.
- Health, Safety & Compliance: Maintain a safe working environment, adhere to company/site policies, and undergo Fire Warden and First Aid training.
- Space & Occupancy Management: Capture occupancy data, conduct daily census, and support space utilisation initiatives.
- Flexibility & Collaboration: Be adaptable to changing tasks, and work closely with the client and team.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Maintain a professional, polite and considerate manner at all times
- Adhere to presentation standards as per the dress code policy
- Discuss any training needs or requests with your manager
- Work as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed
- Take part in the cross-training program which covers all areas of the department
- Attend both individual and group training sessions as required
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.