Job Introduction
We’re looking for a confident and creative Meetings & Events Coordinator to join our team at a prestigious client site in the City of London. The client is a multinational financial services company.
In this role, you’ll be part of a driven team that brings all on site meetings and events to life - turning ideas into seamless, engaging experiences. From planning through to delivery, your eye for detail and passion for hospitality will ensure each event leaves a lasting impression.
You will be part of a team of 3 in the Events team. However, you will be part of a wider team of 15 across two buildings.
Contract type: Full-time
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM, with flexibility for overtime as per business needs)
Salary: £32,500 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, free lunch for all Rapport Ambassadors!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Manage incoming meetings and event enquiries and respond in a timely, professional manner.
- Log and update all booking details using internal systems.
- Serve as the key contact and liaise between the host, catering, facilities, health & safety, and other building vendors such as security, engineering, and janitorial.
- You will be required to have a strong customer service focus and ability to deal with enquiries and queries in a pro-active, positive, and efficient manner whilst always ensuring a high degree of customer satisfaction.
- Coordinate the planning and delivery of all aspects for meetings and events, taking ownership for each event from the initial enquiry and availability through to the delivery and follow up of all bookings within the timescales required.
- Prepare tailored proposals and manage budgets carefully.
- Oversee all logistics on event days, ensuring high standards throughout.
- Support reporting, feedback collection, and continuous improvement.
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Ideally have at least 2 years of experience in hospitality or meetings and events, covering both admin and operational duties.
- Thrive in busy environments and enjoy balancing multiple priorities.
- Communicate clearly and confidently with a variety of stakeholders.
- Pay close attention to the little details that make a big impact.
- Take initiative and enjoy solving challenges calmly and efficiently.
- Be approachable, reliable, and a natural team collaborator.
- Bring a positive energy and commitment to excellent service.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.