Job Introduction
We are seeking a dedicated candidate to assist our Rapport and Restaurant Associates teams in their daily operations. This role is designed to provide a supportive environment that fosters professional growth and skill development. The candidate will engage within various tasks including organizing workflow, communicating among the team members and enhancing overall efficiency of service delivery. Candidate should possess interpersonal skills, willingness to learn and genuine interest in helping others. This temporary role offers valuable experience in collaborative setting, promoting both personal and professional developments.
You’ll be joining a collaborative EMEA team of 24 and continuing to expand. Despite being spread across the region, the team works closely together and is eager to welcome a new member. In this role, you’ll be a vital presence on-site, fostering a positive, engaged workplace community, supporting employee satisfaction, and addressing any day-to-day challenges that arise.
Type of contract: Part-time, Fixed term
Hours: 6 per week (Tuesdays & Wednesdays: 3-hours per day)
What will you get?
- Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
- Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
- Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Assisting with set up of client meeting rooms i.e. ensuring all note pads, pens etc. are always stocked.
- Checking the rooms before and after each meeting.
- Assisting with escorting visitors to client meeting rooms.
- Assisting with preparations for events- i.e. preparing and organizing name badges.
- Assisting with Out of hours events- escorting, guiding etc.
- Assisting with Cloakroom management.
- Supporting the Hospitality team in ensuring the refreshment area at the reception is well always kept neat and tidy.
- Keeping the Grab & Go fridge stocked up and replenishing any items needed in our Café(s) i.e. coffee cups, spoons etc.
- Assisting with set up and clearance of Client meeting spaces pre and post meetings with food and beverage elements.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally, have at least one year of experience in a similar role within a fast-paced and dynamic establishment (e.g., five-star hotel or corporate environment).
- Be proactive, reliable, and flexible.
- Continuously learn and provide support to immediate and the wider teams.
- Adhere to company policies and procedures.
- Look for opportunities for improvement and enhancement of our services.
- Be effective communicator and team player.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.