Job Introduction
We are looking to welcome a highly motivated, creative, and enthusiastic Events Coordinator to join our Rapport team at our client’s offices, located in Watford. Our client is a world leader in off-price apparel and home fashions. This is a dynamic team that works in an environment where no day is the same.
This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and creating memorable experiences.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday – Friday, between 8 AM – 5PM)
Salary: £38,000 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Planning and managing events from start to finish, coordinating with internal teams and external suppliers to communicate event requirements effectively.
- Building sustainable relationships with stakeholders for seamless event planning.
- Managing bookings in meeting spaces, ensuring adequate team coverage.
- Fostering a customer-focused service by communicating regularly with the Client.
- Assisting in developing succession plans for long-term business growth.
- Producing monthly and ad-hoc reports on service usage and issues.
- Ensuring compliance with service level agreements and maintain operational support during peak periods.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Be an upbeat individual with integrity and a can-do attitude.
- Have passion for delivering outstanding service.
- Exhibit strong communication skills for effective client management.
- Motivate and develop team members to reach their potential.
- Make quick decisions and resolve service issues efficiently.
- Show attention to detail and possess excellent organisational skills.
- Be flexible and reliable, adapting to changing business needs.
- Build strong relationships with stakeholders.
- Be committed to fostering a positive team environment.
- Ideally, have at least 1 year of experience in a similar role.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.