Job Introduction
We are looking for a Corporate Receptionist to join our Rapport team, delivering a warm, professional and memorable front‑of‑house experience for every visitor, client and colleague. Based within one of our prestigious corporate environments, you’ll be the first point of contact on reception, greeting guests, managing enquiries, coordinating meeting spaces and supporting day‑to‑day workplace operations.
As part of Rapport’s award‑winning guest services team, you’ll bring exceptional customer service, strong communication skills and a genuine passion for creating a welcoming atmosphere.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, 7 AM to 7 PM, with flexibility as per business needs)
Salary: £34,000 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities:
- Greet and assist visitors to ensure a warm, professional first impression.
- Manage incoming calls and enquiries and direct queries promptly.
- Coordinate meeting rooms including bookings, setups and daily schedules.
- Maintain a polished reception area keeping the front desk organised and presentable.
- Support administrative tasks such as mail handling, documentation and office coordination.
- Liaise with internal teams to ensure smooth day‑to‑day office operations.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Exceptional customer service approach with a warm, confident manner.
- Strong communication skills across face‑to‑face, phone and email interactions.
- Professional presentation and demeanour suitable for a corporate environment.
- Ability to multitask effectively while staying calm and organised.
- Proactive problem‑solving mindset to ensure smooth day‑to‑day operations.
- Team‑focused attitude with the flexibility to support colleagues when needed.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.