Job Introduction
We have an exciting opportunity to join our growing team at Rapport Guest Services. We are currently recruiting for a Receptionist/Concierge to be based at our client’s stunning offices in the heart of Dublin.
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences in a professional, corporate environment.
We’re a dynamic team of over 20 passionate professionals (soon to be more!), dedicated to delivering exceptional customer service and outstanding facilities support to every occupier and visitor. We take pride in creating a welcoming, seamless experience and building positive relationships with everyone who walks through our doors.
Type of contract: Full-time, Permanent
Hours: 40 or 42.5 per week (Monday-Friday, shift rota basis between 8 AM and 6 PM)
Salary: €37,000 - €40,000 per annum depending on experience
What will you get?
- Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
- Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
- Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- As a Receptionist/Concierge, you’ll be the primary point of contact on the ground floor, delivering a warm welcome while managing reception and lobby hosting.
- As a part of this role, you may also be required to support other sites within our client’s portfolio.
- Our team sits at the centre of the workplace, keeping daily operations running smoothly, supporting high‑profile occupiers and delivering exceptional experiences for every visitor through intuitive, polished service.
- The role also includes elements of facilities coordination and support for the Building Management team, helping to ensure the workplace runs smoothly while maintaining the highest standards of hospitality.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- You’re an upbeat, reliable individual with a strong sense of integrity and a can-do attitude.
- You’re passionate about delivering outstanding service and genuinely enjoy helping people feel welcome and supported.
- You may already have an interest in facilities or building management, or you're eager to learn. Either way, you’re curious, proactive, and open to growing your skills.
- You take ownership of your work and understand the value of being a strong team player.
- You’re also confident working independently and can be trusted to manage tasks without constant supervision.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.