Job Introduction
We’re looking for an exceptional Corporate Receptionist to join our Rapport team in Dublin, supporting a renowned global financial organisation at the very heart of their high‑end guest services operation. This is a role where hospitality meets excellence, leading a premium reception team within an exclusive client suite and delivering flawless support for top‑tier meetings and corporate events.
Based in the centre of Dublin, this is a standout opportunity to be part of something genuinely special. You’ll help shape a memorable guest journey, creating exceptional experiences every day and setting the tone for a world‑class workplace environment.
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)
What will you get?
- Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
- Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
- Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
Show guests to the client floor creating a personalised, engaging and polished experience, ensuring every visitor feels welcomed, supported and confidently guided throughout their journey.
Deliver a warm, five‑star welcome to visitors and employees, consistently reflecting premium hospitality standards and embodying the client’s brand through every interaction.
Manage meeting room bookings coordinating catering, hospitality, AV requirements and room setup to guarantee seamless, well‑organised and professional meetings from start to finish.
Register visitors efficiently using the visitor management system, liaising closely with hosts and security to ensure smooth, timely and compliant check‑ins.
Support the wider guest journey by anticipating needs, offering proactive assistance and ensuring all touchpoints feel polished and intuitive.
Maintain a premium front‑of‑house environment ensuring all spaces remain presentable, welcoming and aligned with high‑end service expectations.
Communicate effectively with colleagues sharing updates, reporting issues and collaborating to deliver a consistent, world‑class service experience.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Show confidence with technology adapting quickly to new systems and digital tools.
- Offer proven customer‑facing experience ideally at least one year in a similar. professional setting.
- Bring creativity and a can‑do mindset with a resourceful, process‑driven approach.
- Demonstrate exceptional attention to detail alongside strong written and verbal communication skills.
- Anticipate client and guest needs ensuring every interaction feels seamless and thoughtful.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.