Job Introduction
We are looking for a Corporate Receptionist to join the Rapport team, based at the client's stunning offices near Bank Station. You will be part of the team that creates guest experiences and provides great customer service and support to internal employees.
The client organisation is an American multinational investment management corporation.
The core service hours are 07:30 – 18:30, with 8 hour shifts (plus 1 hour break) within these timings, working Monday to Fridays, 40 hours per week.
Main Responsibilites
- Welcome and register all visitors and contact the host.
- Ensure internal employees are badged once entering the building.
- Sign in scheduled contractors and make sure they are always escorted by a security guard or myself to the particular area.
- Proactively deal with any enquiries, via the phone or email in a timely and professional manner.
- Maintain the necessary awareness of building facilities to advise employees, guests and contractors.
- Make sure that meeting rooms are functioning correctly and assist clients if needed.
- Check that adequate supplies of stationery are available, monitor stationery supplies, requesting new stocks
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Possess excellent customer service skills and attention to detail
- Be punctual and adhere to health and safety standards
- Be capable of multitasking and handling last-minute requests creatively and efficiently
- Be comfortable handling food and using cleaning supplies (PPE provided on-site)
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.