Job Introduction
Rapport is recruiting a Corporate Receptionist to join a high-performing Front of House team at a prestigious client site in London. This is an opportunity to deliver consistently high standards of service in a professional corporate environment, ensuring every visitor experience is smooth, efficient, and well managed.
This is a full-time, permanent position (40 hours per week), Monday to Friday, with shifts between 7:00am and 7:00pm. Occasional evening event support may be required.
Key Responsibilities
- Provide a consistently high level of service to clients, visitors, and colleagues
- Manage and coordinate a seamless and efficient arrival experience for all guests
- Greet and register all internal and external visitors in line with service standards
- Escort guests to meeting rooms and assist with coats, luggage, and event support where required
- Handle enquiries professionally via telephone, email, and face-to-face communication
- Maintain strong knowledge of building facilities to effectively support and direct guests
- Work collaboratively with service partners to deliver a unified “one team” approach
Candidate Profile
- Demonstrates Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Professional, organised, and detail-focused approach
- Strong communication skills with the ability to build positive working relationships
- Previous experience in a high-standard customer service environment, ideally corporate or hospitality
- Committed to delivering consistent service excellence and maintaining operational standards
Benefits
- Travel and holiday discounts with major providers
- Savings across leading grocery retailers
- Life assurance, pension scheme, and financial wellbeing support
- Access to retail discounts, reward schemes, and referral bonuses
- Employee Assistance Programme and digital healthcare services
- Structured learning and development opportunities, including leadership programmes
- Recognition schemes including WOW Awards and paid volunteering day
Why Join Rapport
Rapport is committed to developing its people through structured training, leadership development, and ongoing career support. We promote an inclusive working environment where wellbeing, diversity, and professional growth are prioritised.
Rapport is a Disability Confident Employer and actively supports inclusive recruitment practices.
About Us
Rapport is an award-winning provider of front and back of house services to leading corporate organisations across the UK and internationally. We support clients ranging from boutique firms to global corporations, delivering high-quality, tailored service solutions.
Rapport is part of Compass Group UK & Ireland, a FTSE 100 company.
We aim to respond to applicants within 5–7 working days. Applicants are encouraged to apply for roles aligned to their experience.