Job Introduction
We are recruiting a Corporate Receptionist to join our fantastic Rapport team, based on Regent Street. Our client is a global leading property management company.
The successful candidate will work on a ground floor reception in our ever-growing portfolio. This is a great opportunity to be part of a fun and collaborative team, focusing on delivering outstanding service and excellence. The role is ideal for someone who is eager to work with different types of customers within a fast-paced environment.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, on a shift rota basis between 7:30 AM - 5:30 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Acknowledging and treating all guests and customers in a polite and professional manner
- Delivering professional high-quality service
- Working efficiently and effectively to deliver prompt and reliable service
- Anticipating the needs of visitors and building customers
- Actioning emails and handling telephone calls in a timely manner
- Ensuring an effective and flexible approach at all times
- Receiving, sorting & distributing daily mail and deliveries
- Liaise with the Facilities Manager, security and housekeeping to ensure the good maintenance of the building is always kept (raising jobs on eLogbook’s, following up on those jobs with other service partners)
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow
- Display excellent personal presentation and interpersonal skills
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
- Demonstrate the ability to work independently and manage own workload
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.