Job Introduction
We are recruiting a Workplace Ambassador, will be known as Floor Assisant to join our 43 strong team at one of Rapport's most prestigious contracts. The client is one of the Big Four Accountancy firms in the world.
The Floor Assiant is primarily responsible for the operation of all Internal Floors in the office. We are the 'one-stop-shop' for any internal staffs needs. We have a fantastic relationship with everyone on site and we are the leading relationship builders. Although you'll be part of a dynamic 43-person team, you will work as part of a smaller team with 3 other Floor Assisatnts and a supervisor whilst collaborating closely as first point of contact with the client.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 7 AM and 5 PM, with flexibility as per business needs)
Why you’ll love working with us:
- Financial Benefits: Exclusive travel and grocery discounts, cash rewards, and life assurance. PLUS, a daily food allowance!
- Future Security: Contributory pension scheme.
- Health & Wellbeing: Wellness programs, Employee Assistance Program, and digital GP services.
- Career Growth: Extensive learning and development opportunities.
- Celebrate Excellence: Recognition through WOW Awards for outstanding performance.
- Community Support: One paid day off per year to give back to a cause you care about.
Main responsibilities
- Taking care of the internal working staff needs
- Monitoring, managing, and supportin space utilisation within the London Campus
- Managing supplier relationships, including logging, chasing, and following through with calls
- Building relationships with the Client and being the first point of contact
- Providing business support and assistance with analytics
- Maintaining all internal vending provisions
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
- Display excellent personal presentation and interpersonal skills
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
- Demonstrate the ability to work independently and manage own workload
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.