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Studio Manager (ACSM) Creative/Tech industry

Please Note: The application deadline for this job has now passed.

Job Introduction

We are recruiting an experienced Studio Manager who will be the leader of our Rapport front of house team at our client's filming studio in Notting Hill. You will be part of a team of two, that will scale up during busier periods but you will be responsible for managing, training, setting standards and delegating work to the team. You will be in charge of the smooth operations of the office and the filming studios, being responsible for the daily operations and the studio experience of the client team on site.

The client is an independent global content creation company offering one of the largest studio networks in the world comprised of a dedicated team of accomplished creative directors, film makers, photographers, directors, motion graphic designers, engineers and specialists. 

This client combines technology and talent to offer custom, scalable solutions to clients while its proprietary platforms and built-in end-to-end technology guarantees transparency, efficiency and data learnings. Recognized as one of the first business models to actively challenge the status quo by consistently producing high-quality content with unparalleled speed and scale in any language, topic or format. They produce innovative, brand building content that can be scaled, repurposed and used across channels, ensuring it is fully utilized for the benefit of their clients’ business growth and sales.

The network includes over 150+ studios in the U.S., Latin America, Asia, London, Cape Town, Majorca, Paris, Kiev and Sydney and is a Bertram Capital portfolio company.

40 hours per week, Monday to Friday, shift from 8.30 until 17.30 with some flexibility

Role Responsibility

In this role you will be responsible for wide ranging duties including:

  • Assisting with the daily FOH duties, checking the building set up, logging maintenance requirements, dealing with on-site contractors, overseeing the work of the cleaners and reporting any issues. You will also check the office environment regularly and make sure everything is up to scratch
  • Arranging meetings, catering, events for teams which will sometimes run out of hours
  • Administrative duties, such as ordering, purchasing, payments recs, stock-taking and keeping any necessary compliance paperwork up to date
  • You will assist the Head of Creative Operations with some of the daily Health & Safety duties and will oversee aspects of H&S compliance for new starters
  • You will be assisting the CEO with certain admin tasks
  • You will, along with the social committee, be responsible for conceptualising, planning and laying on staff events as well as overseeing some other staff engagement activities including writing a monthly newsletter

The Ideal Candidate

The ideal candidate will be or have:

  • A minimum of 3 years’ experience in office management
  • Able to work independently and proactively
  • Creative and productive mind – can think out of the box and find solutions and alternatives to each situation. Creative person to help us bring some new ideas to the table
  • Meticulously tidy, fastidious and observant – takes pride in the little details
  • Personable and welcoming – enjoys providing great customer service and makes everyone feel welcome. We are a team of happy and bubbly people, looking for a match!
  • Excellent leadership/management skills – won’t shy away from management responsibilities such as delegating to other team members, setting clear standards and picking up when work isn’t done up the desired criteria
  • Preferably a background working in a media industry (production, post production, agency or similar) – This would be key in order to better understand how we roll and what we do
  • Knowledge of Word/Excel – good literacy and numeracy are important
  • Organisational skills – we do need someone who can manage multiple workstreams, not drop the ball, feels confident with competing priorities and multi-tasking and doesn’t get flustered during busier periods

About the Company

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

Some of the benefits you will have access to:

  • Refer a friend Scheme
  • Pension
  • Life Assurance
  • Access to our Perks at Work Benefits Portal for various discounts
  • WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
  • One Paid Day for Charity Work

 

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

  • In the 2021 ‘Best Companies to work for’ awards,  Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
  • We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
  • Top 30 Best Places to Work in Hospitality in 2021 winner.
  • Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

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Rapport