Studio Coordinator (ACSC)

Job Introduction

We have an amazing opportunity for a Studio Coordinator to join the Rapport team that is based at our client's offices in the City of London. 

The client organisation is a global advertising and marketing agency with offices in London, New York and Tokyo. You will be part of a creative and diverse team that supports our client and where excellence and creativity are the norm every single day.

This is the ideal role for someone who has an incredible ability to spark immediate Rapport and create strong relationships with guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences.  

This role is 40 hours per week between Monday to Friday, the core service hours of Customer Services are 08.00 – 17.30 / Flexible, based on client needs.

Role Responsibility

In this role you will be responsible for:

• To work with culture team for planning/coordinating and leading the organisation of various gatherings and Events
• Understand and appreciate that the physical studio environment is an important place in a design company and to take care and pride in it
• Ensure visitors & guests are booked in, welcomed to the studio and have a great welcome experience
• facilitating all client meetings and events
• working closely with the clients and assisting with pitches and VIP visits
• maintaining office environment and working closely with other suppliers to ensure a smooth running of the office

The Ideal Candidate

• Previous experience in a similar role
• Excellent communication skills – both verbal and written
• Reliable and consistent
• Helpful and positive attitude
• Physical appearance is respectable and professional
• Able to meet the needs of a diverse environment
• Positive about change
• Flexible attitude to working practices and demands
• Responsible and trustworthy even when working unsupervised
• Willing and able to make a make positive contribution to service delivery improvement
• Proactive approach to continuous personal development.

An enthusiastic person, who takes challenges head on and isn’t afraid to challenge the status quo and suggest their own ideas. Someone who thrives in a busy, high-pressure environment and is flexible and adaptable to change.

About the Company

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

Some of the benefits you will have access to:

• Refer a friend Scheme
• Pension
• Life Assurance
• Access to our Perks at Work Benefits Portal for various discounts
• WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
• One Paid Day for Charity Work

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

• In the 2021 ‘Best Companies to work for’ awards,  Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
• Top 30 Best Places to Work in Hospitality in 2021 winner.
• Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

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Rapport