Job Introduction
We are looking for a Receptionist/Community Coordinator to join the Rapport team at our client’s offices located near Paddington. The client is an American global media, marketing and corporate communications holding company, and you will play a crucial role in supporting the different parts of the business including Reception services, Reservations, Building Services and Events.
We have a great structure to support each one of our team members and believe that each person is a great asset to the team. The client is open to new ideas and suggestions to improve the business and operations, and we encourage our team to share their creativity. The role would be ideal for someone who is looking for a professional, yet innovative and fun working environment.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM – 6 PM with some flexibility as per business needs)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Performing day-to-day reception and admin duties.
- Liaising with vendors and assisting the teams permanently based in the building.
- Managing the meeting room bookings and visitor registration.
- Collaborating with the Facilities Coordinator with different facility tasks.
- Working closely with other service providers (security/cleaners) to maintain the building and service levels at a high standard.
- Taking on ad-hoc tasks outlined by your manager and the client.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be creative, organised, and resourceful with a can-do attitude.
- Be proactive, flexible, with great attention to detail and ambition to learn and grow and expand knowledge in different departments.
- Have excellent communication skills, written and verbal.
- Ideally, have one year of customer service experience in a similar role.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.