Facilities Operative - 16 hours/week

Job Introduction

We are looking for an enthusiastic individual with a can-do attitude to work 16 hours a week. 

The General Duties Assistant/Porter will have a variety of tasks working across two corporate offices. This role will allow the candidate to work flexible working hours from Monday to Friday. 

Our teams do not work weekends or Bank Holidays. We are offering the following options with a start time of 6:30am.

• Option 1: Monday 6 hours, Tuesday and Wednesday 5 hours per day
• Option 2: Monday to Thursday 4 hours per day
• Option 3: Monday to Thursday 3 hours per day, Friday 4 hours

Duties will include:

• Supporting the front of house team in various tasks in two offices within a short distance of each other. 
• Assisting with set-up and breakdown of meeting rooms and events spaces.
• Moving furniture and large/heavy objects around the offices.
• Providing first line video conferencing support.
• Assisting with general deliveries from various resources and external suppliers. 
• Being proactive in reporting any issues to the facilities team and following up to ensure they are solved and completed in a timely manner.
• Assisting with any miscellaneous tasks and requirements and working closely with all other departments. 

The successful candidate will:

• Have operational or Porter / General Duties experience. 
• Have an excellent command of the English language, both in verbal and written communication. 
• Be flexible and adaptable, with a can-do attitude.
• Have great interpersonal skills and an outgoing personality, and be immaculately presentable. 
• Be competent in basic computing skills.
• Be able to work well under pressure and have the ability to act pro-actively and intuitively.
• Ideally have a valid UK driving license. 

The successful candidates will be offered a very competitive salary package plus a range of staff benefits, including pension, store discounts and life assurance. 

Rapport is a leading provider of award winning front of house and reception services covering most cities in the UK.

Our ethos is based on creating rapport with our clients and their guests from the outset, by anticipating their needs and providing outstanding service. We are very proud to count some of the UK’s most forward-thinking companies as our clients, from small boutique firms to large multi-site international corporations. We run some of the most high profile and exciting corporate operations looking after their high profile visitors.

The services we provide for our clients include Reception Services, the management of meeting rooms, Call Services including Switchboard and Helpdesk and Concierge Services. We also provide many of our clients with Community Managers, a role similar to a duty manager in a five-star hotel.

Rapport really focuses on its employees and we have won numerous awards for the training and engagement of our teams including some of our industry’s highest accolades:  

• Recognised as a “Best Company” in the annual Best Companies Engagement surveys
• Top 30 Best Places to Work in Hospitality Award (5 times) 
• Catey Award (considered the Hospitality Industry’s ‘Oscars’) for Front of House Team of the Year 2013, 2014 & 2018 
• Catey Award for HR and Training Team of Year 

Rapport is committed to the learning and development of our team. We offer over 50 training programmes specifically designed to help you develop the skills you need to make the next step in your career. We have promoted over 70 people from within Rapport in the last 12 months.

Please visit our website (www.rapportservice.com) for further information and before applying to learn more about Rapport.

Rapport