Job Introduction
We are recruiting an Office Manager who will be based at our client's brand-new space in Notting Hill. We want someone with a can-do, positive and proactive outlook. You will often be left to use your own initiative to manage your workload, with an expectation to keep on top of things and manage your time wisely. Rapport is a service provider to the client company and your contract with be will Rapport.
This is a multi-faceted role and would suit someone who enjoys multi-tasking and constantly being on the go with no day the same.
The client is an independent global content creation company offering one of the largest studio networks in the world comprised of a dedicated team of accomplished creative directors, film makers, photographers, directors, motion graphic designers, engineers and specialists.
It combines technology and talent to offer custom, scalable solutions to clients while its proprietary platforms and built-in end-to-end technology guarantees transparency, efficiency and data learnings. Recognized as one of the first business models to actively challenge the status quo by consistently producing high-quality content with unparalleled speed and scale in any language, topic or format. The client produces innovative, brand building content that can be scaled, repurposed and used across channels, ensuring it is fully utilized for the benefit of their clients’ business growth and sales.
The client's network includes over 150+ studios in the U.S., Latin America, Asia, London, Cape Town, Majorca, Paris, Kiev & Sydney is a Bertram Capital portfolio company. Clients include Walmart, Hilton, Hewlett Packard, Home Depot, Estee Lauder, Kate Spade, Coach, Michael Kors, and Asics
Role Responsibility
In this role you will be responsible for:
- Ensuring the office is well maintained and organised
- Managing all building queries alongside the Facilities team and manage relationships with external suppliers
- Managing the health and safety protocols for the office
- Providing ideas for office design, furniture with the CEO
- Supporting CEO & Managers on any tasks required in the studio
- PR/Press support – writing up bios and reaching out to PR agencies for coverage
- Producing Keynote/PPTs for client meetings/internal meetings when required
- Supporting and covering Front of House when needed
- Managing the two team members on site and conducting 1:1’s and performance reviews
- Supporting shoots and pitches and all VIP client visits
The Ideal Candidate
The ideal candidate will:
- Have 3+ years’ experience overseeing facilities management, office manager duties
- Have strong financial acumen, experience working to a budget
- Be technically self-sufficient, experienced using Outlook, Word, PowerPoint, Excel
- Be outgoing and personable
- Be highly organised, self-sufficient and on the ball
- Have a can-do attitude and happy to roll their sleeves up and get involved
- Present themselves well with a confident manner and a willingness to get involved with the team
- Be articulate and confident both in person and on email
- Ideally have a desire to develop into office management, Talent Acquisition, or Facilities
About the Company
Why Rapport?
Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.
We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.
Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.
Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
Some of the benefits you will have access to:
- Refer a friend Scheme
- Pension
- Life Assurance
- Access to our Perks at Work Benefits Portal for various discounts
- WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
- One Paid Day for Charity Work
About the Company
Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.
We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.
Our most prestigious awards include:
- In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
- We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
- Top 30 Best Places to Work in Hospitality in 2021 winner.
- Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019
Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
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