Job Introduction
We have an exciting opportunity to join our growing team! We are currently recruiting a Mobile Receptionist/Concierge, supporting our client in 12 locations in the heart of Dublin. The client is Ireland’s leading commercial property investment company and the largest owner of offices and logistics assets in Dublin. You will have a lot of opportunities to learn, as you will be working across numerous sites within the portfolio.
We’re a dynamic team of 21 passionate individuals dedicated to delivering exceptional customer service and top-tier facilities support to every occupier and visitor we look after.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday - Friday, shift rota basis between 8 AM and 6 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Managing the ground floor reception and lobby hosting throughout all the offices within this client portfolio.
- Overseeing all activities inside the building.
- Supporting the tenants and looking after their visitors, providing an excellent and intuitive customer service to everyone around.
- Maintaining a secure and well-functioning work environment.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally, have at least one year of customer service experience.
- Be willing to travel and work in different Client sites.
- Have an outgoing personality and be able to easily build rapport with key stakeholders.
- Be creative, proactive, flexible, with great attention to detail, with a can-do attitude and ambition to learn and grow.
- Have passion about delivering great service and taking responsibility for their contribution to the team.
- Be able to work on their own without the manager’s supervision.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.