Job Introduction
We are looking for an exceptional Meetings & Events Coordinator to join our Rapport team, delivering seamless, innovative and memorable experiences for our clients and guests.
This is an exciting opportunity to be part of a world-class guest services team where every interaction reflects the warmth, creativity and excellence that define the Rapport experience. You will take ownership of planning and executing meetings and events, ensuring each one runs flawlessly and leaves a lasting impression.
You’ll bring energy, attention to detail and a passion for service — working in an agile, customer-focused way to create experiences that truly stand out.
Type of contract: Full-time, Fixed Term 10 Months
Hours: Monday–Friday, 37.5 hours per week (with occasional flexibility for events)
Location: Dublin
This is a hybrid contract with 80% of the week working from home and 20% on site in the office.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support. In addition, we offer eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate
Main responsibilities
- Plan and deliver exceptional meeting and event experiences, ensuring every detail is managed to perfection.
- Provide comprehensive administrative support, including managing correspondence, scheduling meetings & events, maintaining records, and ensuring smooth day-to-day office operations.
- Work in an agile and innovative way, anticipating client needs and exceeding expectations.
- Collaborate closely with internal teams and external partners to coordinate logistics, catering, AV, and room setups.
- Act as the main point of contact for clients and guests, ensuring smooth communication and professional service at every stage.
- Drive a culture of hospitality and customer service excellence, ensuring each event reflects Rapport’s high standards.
- Continuously look for creative and operational improvements to enhance the guest experience.
- Maintain accurate records, event calendars and feedback to support ongoing quality and innovation.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Have experience in meetings, events, or hospitality coordination, ideally within a premium or corporate environment.
- This role has a strong administrative focus, making it ideal for someone with proven experience in managing similar responsibilities efficiently and with exceptional organisational skills.
- Be an excellent communicator and organiser, able to manage multiple priorities with confidence and calm.
- Bring a creative and solutions-focused mindset, ensuring every event feels unique and memorable.
- Be passionate about people, service and detail, taking pride in every guest experience.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland and globally. As part of Compass Group UK & Ireland, we combine a people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles and flexible working where possible.
Find out more about us and our values at www.rapportservice.com
Rapport job adverts receive a high number of applications, but we review each one carefully. Please check your inbox (and your junk/spam folder) for updates regarding your application. Due to high volumes, we ask that you apply for the role that best matches your skills and experience.