Job Introduction
We are looking for Meetings & Events Assistants to join our Workplace Services Team. We pride ourselves on creating an environment that feels less like a workplace and more like a support system. We provide the guidance and tools you need to shine, and in return, you bring your passion for service. We are a group that looks out for one another and believe in instructing and guiding, ensuring everyone has the confidence to grow.
Under the supervision of the Senior Events Coordinator, the Meetings & Events Assistant plays a key role in supporting meeting room and event coordinators, as well as guest services ambassadors, in overall event and hospitality coordination. This role demands strong attention to detail, proactive problem-solving, and the ability to anticipate and exceed the needs of hosts and guests.
Contract type: Full-time, 12-months FTC
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM, with flexibility for overtime as per business needs)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Manage incoming event enquiries and respond in a timely, professional manner
- Log and update event details using internal systems
- Lead planning discussions and guide event hosts through every stage
- Prepare tailored proposals and manage budgets carefully
- Coordinate with internal teams and external suppliers for smooth delivery
- Oversee all logistics on event days, ensuring high standards throughout
- Support reporting, feedback collection, and continuous improvement
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Have at least 2 years of experience in hospitality or events, covering both admin and operational duties
- Thrive in busy environments and enjoy balancing multiple priorities
- Communicate clearly and confidently with a variety of stakeholders
- Pay close attention to the little details that make a big impact
- Take initiative and enjoy solving challenges calmly and efficiently
- Be approachable, reliable, and a natural team collaborator
- Bring a positive energy and commitment to excellent service
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.