Job Introduction
We are looking for a Fine Dining Host to join our team at one of Rapport’s most prestigious contracts. The client is one of the Big Four leading audit and accounting firms, and you will play a crucial role in delivering award winning service to our clients and their guests, both meeting and greeting and involved in planning operations.
Joining a team of five, you will be responsible for creating and executing unparalleled private fine dining experiences for high-profile guests within our office environment. This role demands exceptional culinary skills, impeccable service, and meticulous attention to detail. The Fine Dining Events Host serves as the primary liaison for all high-profile bookings, ensuring seamless communication and flawless execution.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Thursday with flexibility as per business needs. 10-hour shifts, from 11:30 AM – 10 PM).
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer subsidised meals while on duty, and discounted membership for the on-site gym.
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Provide discreet, attentive, and personalised service to VIP guests and manage cloakroom.
- Set and maintain elegant dining environments, including table settings and ambiance.
- Anticipate and fulfil guest needs proactively, ensuring a seamless and enjoyable experience.
- Coordinate the service of food and beverages, ensuring perfect timing.
- Work collaboratively as a team to ensure smooth and efficient service.
- Act as the central point of contact for all inquiries related to reservations and communicate effectively to the rest of the team.
- Manage end-to-end booking process and act as a point of contact for reservation enquiries.
- Maintain a comprehensive booking calendar and database, ensuring accuracy and up-to-date information.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally have proven experience in a F&B environment either in luxury hotels or corporate.
- Demonstrate strong client relationship management skills, with a track record of building and maintaining long-term partnerships.
- Exhibit excellent organisational and communication skills.
- Able to work in a fast-paced environment.
- Show meticulous attention to detail and a commitment to delivering exceptional service.
- Be available to work flexible hours.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.