Facilities Assistant - Dublin

Job Introduction

Are you passionate about delivering outstanding service? We are looking for a Facilities Assistant to join our Rapport team, based at our client’s prestigious offices in Dublin. Our client is a leading global investment firm, and this role is key in ensuring seamless office operations and a welcoming environment for all employees and visitors.
 
 At Rapport, we are committed to delivering exceptional service and creating a welcoming, inclusive workplace. If you are passionate about making a difference, we’d love to hear from you!

This role involves acting as a central point of contact, ensuring a smooth and professional experience for staff, guests and senior stakeholders. You’ll uphold agreed service standards and follow established processes to maintain a consistently high level of service.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; 8:30 AM – 5:30 PM, with flexibility as per business needs)

Salary: €38,561 per annum 

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform! PLUS, we are offering complimentary daily breakfast, lunch, snacks, and barista beverages while on duty.
• Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Manage facilities inbox and job queue, ensuring timely resolution and accurate record-keeping.
• Handle daily mail distribution and support general office operations.
• Provide front-of-house cover, including reception support and visitor assistance.
• Coordinate and book meetings, events, and catering requirements.
• Maintain and review event calendars, liaising with internal teams and external vendors.
• Support visiting executives, including scheduling, desk bookings, access, and logistics.
• Track and manage executive visits, ensuring all details are up to date and communicated.
• Assist with onboarding new joiners, including office tours, system setup, and inductions.
• Monitor office supplies, stationery, and consumables; reorder as needed.
• Conduct regular office checks to ensure facilities, meeting rooms, and equipment are in good condition.
• Support internal meetings and provide updates on events, visitors, and operational needs.
• Assist with event delivery, including setup, coordination, and on-the-day support.
• Build strong relationships across teams to ensure smooth operations and a high-quality workplace experience.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• A positive, trustworthy team member who approaches tasks with enthusiasm and a proactive mindset.
• Strong verbal and written communication abilities.
• Consistently delivers exceptional service and maintains a client-first approach.
• Previous experience in a comparable position is beneficial.
• Flexible, self-managing, and confident in organizing their own responsibilities.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.  

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.