Job Introduction
We are seeking an Executive Team Assistant to join Rapport. Our Executive Assistant population is expected to provide support to their executives by championing leadership and professionalism and demonstrating impeccable judgment and the ability to make sound decisions in a fast-paced, dynamic setting.
The EA team aims to provide excellent customer service to both internal and external stakeholders, addressing inquiries and resolving issues in a timely manner.
The team delivers a high-end, seamless experience for all visitors and employees. As a dynamic and highly collaborative team, we drive operational excellence while fostering a strong sense of community through engagement initiatives that enhance workplace culture and overall employee experience.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 7 AM – 7 PM, events attendance may be required at times)
Salary: Up to €50,000 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting). We also offer a free barista bar on shift!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. In addition, we offer eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
The core performance responsibilities continue to be completing administrative tasks, including but not limited to:
- Calendar management, at times can also be inclusive of inbox management.
- Arranging travel and managing itineraries for complex international and domestic trips.
- Prepare expense reports in a timely manner ensuring accuracy and submit in accordance as per policy.
- Screen all calls for executives and direct as necessary.
- Managing communications, special projects and ad-hoc event assistance
- Understanding and utilizing all resources available to ensure success and understanding the proper escalation path and when it is needed.
- Establish partnerships that help identify efficiencies and participate in process improvement initiatives across business support groups.
- Work in partnership with other Executive Assistants to ensure seamless coverage and provide backup support as needed while providing excellent customer service to business groups.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Excellent written and verbal communication skills in every interaction to ensure smooth and efficient day-to-day operations within the firm.
- Vibrant, dynamic by nature.
- Ideally possess previous experience in a similar role.
- A go-getter, someone who’s not afraid to get stuck in.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
