Job Introduction
We are seeking an Event Host to join our exciting Rapport Team within our prestigious client, who focuses on providing flexi-workspaces with exceptional service. Working with a team of 4, an Event Host plays a pivotal role in delivering exceptional event experiences across their premium venues. This role combines hospitality, operations, and customer service to ensure seamless and memorable events for clients and guests.
This role is ideal for individuals passionate about creating engaging event experiences and contributing to the vibrant community.
Type of contract: Full-time, permanent
Hours: 40 per week (Monday-Friday, 7 AM to 7 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Guest Experience: Serve as the primary point of contact for attendees, offering a warm welcome, providing information, and addressing any inquiries to ensure a positive experience.
- Event Coordination: Collaborate with internal teams and external vendors to oversee event setup, manage timelines, and ensure all elements align with client expectations.
- Venue Management: Ensure event spaces are prepared to the highest standards, including cleanliness, functionality of equipment, and appropriate ambiance.
- Problem-Solving: Proactively address and resolve any issues that arise during events, maintaining professionalism and ensuring minimal disruption.
- Post-Event Duties: Assist with breakdown and clean-up, gather feedback from clients and attendees, and contribute to post-event evaluations to inform future improvements.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Excellent Communication: Strong interpersonal skills to interact effectively with clients, guests, and team members.
- Organisational Abilities: Capable of managing multiple tasks and events simultaneously with attention to detail.
- Adaptability: Comfortable working in dynamic environments and adjusting to last-minute changes or challenges.
- Professionalism: Maintain a polished and courteous demeanour, representing Storey and British Land’s commitment to excellence.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.