Job Introduction
Join our team as a Dedicated Network Receptionist, supporting a globally recognised leader in innovation and technology across an impressive portfolio of London locations. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in delivering exceptional service wherever they go.
As a valued member of our Network team, you'll have the opportunity to work across multiple sites throughout London, each offering a unique environment and experience. Acting as a key support function, you'll help ensure seamless operational continuity by providing cover for holidays, training, lunches, and occasional unforeseen absences. Flexibility is essential, as the role may occasionally require evening or bank holiday support.
We're looking for a confident, adaptable, and service-focused individual who enjoys variety and can quickly build rapport with colleagues, clients, and visitors alike. In return, you'll gain exposure to a diverse and prestigious workplace portfolio, benefit from ongoing development opportunities, and become part of a collaborative team that values hard work, celebrates success, and supports one another every step of the way.
This position is subject to returning to our Network Team as a Corporate Mobile Receptionist covering multiple clients, where required.
Type of Contract: Full-time, Permanent
Hours: 40 hours per week (shift rota basis; 8 AM and 7 PM, Monday to Friday)
Salary: £29,000 per annum
*Travel to regional offices may be required*
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Key Responsibilities:
- Develop a strong understanding of each building within the client’s portfolio to support flexible coverage.
- Maintain a flexible, can-do attitude across all tasks and locations.
- Anticipate and respond to the needs of clients and visitors.
- Oversee meeting room bookings and ensure they are correctly booked out and turned over.
- Greet and assist all guests and visitors with professionalism and courtesy.
- Provide consistently high standards of service delivery.
- Work proactively and efficiently to ensure timely and reliable support.
- Manage emails and phone calls promptly and professionally.
What We’re Looking For:
- Someone who lives our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Bring a confident, upbeat approach and adapt quickly while building rapport with ease.
- Engage comfortably with all stakeholders through a positive, outgoing manner.
- Take pride in presentation and demonstrate strong interpersonal skills.
- Show strong digital and communication skills with polished written, verbal, phone and email etiquette.
- Work with self‑motivation managing tasks independently and staying on top of workload effectively.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us at www.rapportservice.com.
Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application.
To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team.