Job Introduction
We are recruiting a part-time Dedicated Network Receptionist to join our fantastic Rapport team, based on Regent Street and St James. Our client is a global leading property management company, and you will have the opportunity to work in several different types of reception from ground floor to community coordinator and residential, whilst remaining within the same area.
We’re looking for someone who enjoys working in a collaborative, sociable environment and takes pride in delivering outstanding service. In return, you’ll gain exposure to an impressive property portfolio, opportunities for development, and the support of a team that values your contribution and celebrates success together.
Type of contract: Part-time, Permanent
Hours: 24 per week (Wednesday-Friday, shift rota basis between 7:30 AM – 8 PM) Flexibility is key, you’ll play a vital role in ensuring seamless service continuity across the client’s portfolio, providing cover for lunches, holidays, training sessions, and occasional unplanned absences.
Salary: £20,800 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Develop a strong understanding of each building within the client’s portfolio to support flexible coverage.
- Maintain a flexible, can-do attitude across all tasks and locations.
- Anticipate and respond to the needs of clients and visitors.
- Oversee meeting room bookings and ensure they are correctly booked out and turned over.
- Greet and assist all guests and visitors with professionalism and courtesy.
- Provide consistently high standards of service delivery.
- Work proactively and efficiently to ensure timely and reliable support.
- Manage emails and phone calls promptly and professionally.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- A confident, upbeat individual who can adapt quickly and build rapport with ease.
- A positive, outgoing personality with the ability to engage with stakeholders at all levels.
- Take pride in personal presentation and hold strong interpersonal skills.
- Excellent computer literacy and communication skills (verbal and written), with professional phone and email etiquette.
- Self-motivated, able to work independently and manage your own workload effectively.
- A proactive, detail-oriented team player eager to learn and grow.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.