Job Introduction
We are looking for a Corporate Receptionist to join the Rapport team at our client’s stunning offices near Bank Station. As part of a high‑performing front‑of‑house team, you will help create exceptional guest experiences while delivering outstanding customer service and day‑to‑day support to internal employees.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday on a shift rota basis between 7:30 AM – 6:30 PM)
Salary: £34,285 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Respond proactively to enquiries via phone or email, providing timely and professional support.
- Welcome and register all visitors before promptly notifying the host of their arrival.
- Ensure internal employees are correctly badged upon entering the building.
- Check meeting rooms are fully operational and assist clients with any setup or technical needs.
- Maintain strong awareness of building facilities to confidently advise employees, guests and contractors.
- Sign in scheduled contractors and ensure they are escorted by Security or yourself to the required area.
- Monitor and replenish stationery supplies, requesting new stock when required.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Demonstrate excellent customer service skills with strong attention to detail.
- Be punctual and consistently uphold health and safety standards across all tasks.
- Confidently multitask and manage last‑minute requests with creativity, calmness and efficiency.
- Be comfortable supporting food service and using cleaning supplies as part of daily operational duties.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.