Job Introduction
We’re delighted to share a fantastic opportunity to join our expanding team at Rapport Guest Services. We’re currently recruiting for a Corporate Receptionist to support our client at their office located right in the heart of Dublin.
This role is ideal for someone who is truly passionate about exceptional service and enjoys creating memorable, high‑quality experiences within a professional corporate setting. It’s a chance to make a real impact at front‑of‑house while representing both Rapport and our client with warmth, confidence and polish.
Contract type: Full-time, Permanent
Hours: 37.5 per week (Monday-Thursday; between 8:30 AM – 5:30 PM and Friday, 8:30 AM-3 PM)
Salary: €35,000 per annum
What will you get?
- Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
- Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
- Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Act as the main point of contact on the Ground Floor, overseeing all reception and lobby activity with a polished, professional presence.
- Host the lobby environment by greeting guests, offering assistance and ensuring the space feels welcoming, calm and well‑managed throughout the day.
- Support the daily flow of the building coordinating movements, responding to occupier needs and helping maintain a smooth operational rhythm.
- Welcome and assist high‑profile occupiers ensuring their visitors receive an intuitive, friendly and memorable guest experience.
- Deliver exceptional front‑of‑house service through professional, proactive and brand‑aligned interactions at every touchpoint.
- Provide light facilities coordination supporting building operations, reporting issues and helping maintain a safe, efficient workplace.
- Collaborate with Building Management to ensure the environment runs smoothly, addressing day‑to‑day needs and upholding high hospitality standards.
- Assist with operational tasks such as monitoring lobby activity, managing enquiries and supporting wider building services when required.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Bring an upbeat, positive energy with a dependable, can‑do approach and a genuine commitment to helping others feel supported.
- Show natural warmth and service focus creating welcoming, memorable interactions for guests and colleagues.
- Demonstrate curiosity and eagerness to learn especially around facilities, building operations or workplace management.
- Take initiative in developing new skills staying proactive, open‑minded and adaptable to changing needs.
- Own tasks with confidence showing reliability, accountability and pride in delivering high‑quality work.
- Work independently with ease while also contributing positively to a wider, collaborative team.
- Build strong working relationships through integrity, professionalism and a friendly, approachable manner.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.