Job Introduction
We have an exciting opportunity to join our growing team! We are currently recruiting an experienced Corporate Receptionist to become part of the Rapport Guest Services Team at our client's offices in the heart of Dublin.
This role will be based at a newly renovated location, which is due to open in early 2027. Until then, you will have the exciting opportunity to become familiar with the client's wider portfolio, gain experience across multiple locations, and support with training and onboarding at other sites, helping to prepare for a successful launch of the new office.
We’re a dynamic team of over 20 passionate professionals dedicated to delivering exceptional customer service and outstanding facilities support to every occupier and visitor. We take pride in creating a welcoming, seamless experience and building positive relationships with everyone who walks through our doors.
Contract type: Full-time, Permanent
Hours: Monday-Friday on a shift rota basis
Salary: €42,000-€45,000 per annum depending on experience
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- You’ll be the primary point of contact on the Ground Floor, responsible for reception and lobby hosting in the office.
- Our team is at the heart of the building, we manage the daily flow of activity, support our high-profile occupiers, and warmly welcome their visitors. With a strong focus on intuitive, high-quality customer service, we ensure that every interaction is professional, friendly, and memorable.
- This position also includes a touch of facilities coordination and supporting of the Building Management operations, ensuring the workplace runs smoothly and efficiently while maintaining the highest standards of hospitality.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- You’re an upbeat, reliable individual with a strong sense of integrity and a positive, can-do attitude.
- You’re passionate about delivering exceptional service and genuinely enjoy making people feel welcome, valued, and supported.
- Previous experience in a leadership role within the hospitality sector would be an advantage, but above all, we’re looking for someone with the right attitude and a commitment to creating outstanding guest experiences.
- You thrive in changing environments and embrace new opportunities to learn and develop. Curious, proactive, and eager to grow your skills, you’re always looking for ways to improve.
- You take ownership of your work, understand the importance of being a supportive team player, and are equally confident working independently. You can be trusted to manage your responsibilities with initiative, professionalism, and minimal supervision.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.