Job Introduction
We are seeking a Network Receptionist to join our team…
You’ll be a key part of ensuring smooth, uninterrupted service across the client’s portfolio, stepping in to provide cover during lunches, holidays, training sessions, and the occasional unplanned absence. Flexibility is essential, and there may be times when evening support or bank‑holiday coverage is required.
As one of the faces of a prestigious global property management client, you’ll rotate across a network of premium buildings in Regent Street and St James’s. Each location has its own character, from polished concierge desks to lively community spaces and welcoming residential receptions. Giving you the chance to experience something new every day.
This role is ideal for someone who thrives on variety, enjoys connecting with people, and loves making a positive impact. If you’re energised by dynamic environments and want to be part of a fast‑growing, high‑performing team, this opportunity offers exactly that.
Type of Contract: Full-time, Permanent
Hours: 40 hours per week (shift rota basis; 7:30 AM and 8:00 PM, Monday to Sunday)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Key Responsibilities:
- Build a strong understanding of each building in the client’s portfolio to provide confident, flexible support
- Maintain a positive, adaptable, can‑do attitude across all tasks and locations
- Anticipate and respond proactively to the needs of clients and visitors
- Oversee meeting room bookings, ensuring accurate scheduling and smooth room turnarounds
- Greet and assist all guests with professionalism, warmth, and courtesy
- Consistently deliver high standards of service
- Work proactively and efficiently to provide timely, reliable support
- Manage emails and phone calls promptly and professionally
What We’re Looking For:
- Someone who lives our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- A confident, upbeat individual who adapts quickly and builds rapport with ease
- A positive, outgoing personality able to engage comfortably with stakeholders at every level
- Takes pride in personal presentation and demonstrates strong interpersonal skills
- Excellent computer literacy and communication skills, both written and verbal, with professional phone and email etiquette
- Self‑motivated, capable of working independently and managing workload effectively
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.