Job Introduction
Do you love connecting people, curating experiences, and creating spaces that feel like home? Join our ever-growing team of soon to be 20 Rapport Ambassadors as our new Community Manager! Be the driving force behind a brand-new, modern office space in the heart of Dublin 2.
You will be based on-site with our client – a leading real estate investor shaping the future of workplace communities. This isn’t just about buildings – it’s about building relationships, elevating experiences, and creating an environment where businesses and people can thrive. You’ll be at the centre of it all – managing daily operations, leading a friendly Concierge team, supporting events, and keeping things running smoothly and brilliantly.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; 8:30 AM – 5:30 PM)
Salary: €42,000 per annum, plus an annual Christmas bonus as a token of appreciation for your dedication and hard work
What else will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. In addition, we offer eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Lead and inspire the Concierge team, setting the tone for excellence in service.
- Be the friendly, knowledgeable face of the estate – handling front-of-house services and visitor enquiries.
- Ensure the building’s shared spaces are immaculate, welcoming, and buzzing with good energy.
- Support day-to-day facilities management – think access control, maintenance issues, and odd-job coordination.
- Partner with our security team to handle incidents with empathy, discretion, and swift action.
- Manage contractor access, sign-ins, and vetting – you are the gatekeeper of good vibes.
- Coordinate and promote local events – from creative studios to lively park pop-ups.
- Collaborate with tenants to drive engagement through newsletters, signage, and community channels.
- Keep digital records updated, especially for access and security systems.
- Bring energy and innovation to every corner of the role – no two days are the same!
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Thrive in people-first environments and love sparking meaningful connections.
- Bring a warm, upbeat personality – you’re someone who makes others feel at ease.
- Be naturally organised and calm under pressure, even when juggling multiple tasks.
- Have an eye for detail and a passion for beautiful, functional spaces.
- Feel excited about helping shape a growing team and being part of something new.
- Take pride in problem-solving and always go the extra mile.
- Believe that no job is too big or too small when it comes to making things better.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.