Call Services Agent - Corporate

Job Introduction

Rapport is currently recruiting for a Call Services Agent, based at the client's call centre in Camberley. This is a Monday-Friday role, office hours, 40 hours/week, with shifts between 7am and 7pm. Previous Call Services experience is ideal but not necessarily required. 

If you are warm, energetic and have a passion for Customer Services, you could be the person we are looking for!

The office is in a business park with free parking on site. There is a canteen where you can get your lunch and drinks and there are some shops near, within walking distance. 

Role Responsibility

The main responsibilities for this role are dealing with meeting room bookings and answering switchboard calls.

You will be involved in checking arrangements made for events in the London office and communicating with company executive assistants for the room, AV services and catering bookings.

The Ideal Candidate

The ideal candidate is a forward thinking individual who is a team player and has an up-beat personality. If you would love to joining a friendly, fun team, then this could be the role for you.

About the Company

Rapport is a multi-award-winning provider of Guest Services and Hospitality Management in a business environment, providing Receptionists, Reservationists, Client Floor Management, Helpdesk and Switchboard operators. We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include:

• In the 2021 ‘Best Companies to work for’ awards,  Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
• Top 30 Best Places to Work in Hospitality in 2021 winner.

We are committed to developing our team to the highest standard and offer excellent career and development opportunities. Rapport's continued success means there are significant opportunities for exceptional team members to transfer or be promoted within the company. 

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients  

We aim to contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Ensure you apply for the role that best matches your experience.

Rapport