Job Introduction
We are seeking a dedicated and professional Barista & Events Coordinator to support the daily operations of our on-site coffee bar & lounge and provide essential support for meetings and events within our office environment.
In this role, you will act as a key point of contact for both occupiers and visitors, delivering exceptional service with a personal touch. From remembering names and preferred orders to maintaining a welcoming atmosphere, your attention to detail and service mindset will help elevate the day-to-day experience of everyone.
The official job title for this position is Barista & Events Ambassador.
Type of contract: Full-time, Permanent
Hours: 40 hours per week (Monday-Friday on a shift rota basis between 7 AM – 6 PM)
Salary: €36,000 per annum
What will you get?
- Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
- Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
- Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Manage operation of the coffee bar, ensuring 5* standards of service and presentation at all times.
- Maintain stock control, place timely orders, and report any issues promptly.
- Collaborate with the Lead Barista & Events Manager to share feedback and implement improvements.
- Support internal events and meetings, ensuring room setups are completed to a high standard.
- Provide assistance with AV and technical issues to minimise disruption.
- Assist with the Front of House operations and support the concierge team with reception cover when needed.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally possess previously experience within a similar role.
- You are a reliable, personable, and highly organised individual with a genuine passion for hospitality and a proactive, can-do attitude.
- Upbeat and approachable, you take pride in creating a professional, welcoming, and fun environment, while keeping the customer experience at the heart of everything you do.
- You are passionate about delivering brilliant customer service, great coffee, and memorable events.
- Calm under pressure and quick to problem-solve, you take ownership of your responsibilities and your contribution to the team.
- You are confident working both independently, without direct supervision, and collaboratively as part of a team, building positive relationships with colleagues and customers alike.
- Above all, you have integrity, take pride in what you do, and are committed to creating an exceptional experience every time.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us at www.rapportservice.com.
Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application.
To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team.